Supervisor Skills 1.0

Supervisor Skills 1.0

Have an employee with leadership potential or a newly promoted supervisor or foreman and want to give them some practical management training?

This 32-hour interactive course will equip participants with the knowledge and skills needed become effective leaders and supervisors. The participants will be acquainted with skills and tools to relate to subordinates, peers and their managers.

Participants will learn how to:
Identify different leadership styles and the strengths and weaknesses of each.
Identify different behavioral characteristics and determine the best method of relating to each type.
Identify communication barriers and listening/communication techniques to enhance communication in all directions.
Identify how to manage time to maximize available time and to decrease non-productive activities.
Examine how individuals are motivated and identify opportunities to motivate subordinates to achieve organizational goals.
Identify and apply different factors in delegation and how to give orders in a manner that will provide an environment for compliance.
Identify the phases teams go through and how to maximize positive outcomes of each stage.
Identify components of effective meetings and apply them, resulting in meetings that are more productive.
Determine most effective method of delivering on-the-job training and apply them for increased competence in employees.
Identify the stages of change and how individuals react to each stage.
Recognize how to relate to subordinates to ensure the smoothest possible transition.
Identify what causes conflict and how to mitigate and prevent escalation of conflict.
Recognize how to administer employee discipline to maximize behavior change and minimize conflict.

Supervisors, new and experienced.

Both SHRM and HRCI recognize and accept CEUs from IACET for their respective recertification processes.
For SHRM (SHRM-CP and SHRM-SCP), 2.8 CEUs = 28 professional development credits (PDCs).
For HRCI (PHR and SPHR), 2.8 CEUs = 28 recertification credit hours.